For the purposes of the Data Protection Act 1998, we confirm that the data controller of the sites at www.jamiesitalian.com and www.jamieolivercookeryschool.com (each “the Site”) is Jamie’s Italian Limited, a limited liability company registered in England and Wales (company registration number 04814000) with its registered office address at JOHQ Benwell House, 15-21 Benwell Road, London, England, N7 7BL (“we” or “us”). Jamie’s Italian Limited is a registered information controller with registration number Z603738X.
Information we may collect about you
We may collect and process the following information about you:
If you contact us using Facebook Messenger, Instagram or Twitter we receive your basic account information that you publicly share (first name, last name, gender, locale, profile picture, time zone) from the relevant social media site. We may use this information to respond to your message. We do not keep this information longer than necessary to do this (generally one week). We do not combine it with data collected on this Site.
What Information do we collect on our GoldClub App (the “App”)?
When using the App, you may provide us with the following Information:
When you use the Application or Website, we may also automatically collect and store certain information in our server logs to get a better understanding of how people use the Application and Website, for system administration purposes, and to ensure we provide a good user experience and customer service. This type of information includes "clickstream" data (i.e. information about when, how, and what parts of the Application or Website you use), viewed and exit pages as well as date or time stamps.
Your information may be used to:
We may collect information about the device you use to download the Application or access the Website, including, where available, the device's unique device identifiers, operating system and mobile network information, for system administration purposes. We may also collect information about the computer you use to visit the Website, including session data and your IP address. We may associate this kind of device information with the registration information referred to in the sections above for customer services and system administration purposes and will treat the combined information as personal data in accordance with this policy for as long as it is combined
Your Payment Card Details
In order to pay a venue bill using the Application or order online via the Website, you will need to input credit or debit card details. Payment processing services are facilitated by Flypay Limited (“Flypay”) and provided by third parties, including VeriFone and Adyen. The Application or Website will transfer payment details directly from VeriFone, Adyen or other PCI compliant verified payment processing companies to the venue's point of sale system. By inputting payment card details, you are consenting to use of such details by these third party payment providers, the venue and us for the purpose of paying your bill and processing your payment.
Your card details will be securely stored by PCI compliant third party payment providers (including Verifone and Adyen) for ease of use in future transactions using the Application or Website. However, your CSC/CVV number is not stored and must be entered each time you use a card for authentication. Flypay or we do not have access to your card details nor does it store your card details on its systems, although it holds a payment processing 'token' which retains some of the card number digits only. This enables you to identify the appropriate card in future transactions and on your payment receipt. You may remove payment card details from the Application or Website at any time.
Your Venue Visits or online Orders
In order to pay a venue bill using the Application, you may need to scan the restaurant provided QR code, or tap it with an NFC equipped phone, type in the five digit code for your table or other methods of interaction, which will link your Application to the bill within the relevant venue's point of sale or 'POS' system. The details of your bill will be used to deliver the Services and generate your payment receipt.
We may also collect POS data relating to your venue visits or orders placed online via the Website, including:
We may use POS data for the following purposes:
We collect POS data through the Application, the Website and directly from the venue's point of sale system. We may also collect additional data relating to your venue visits and the surrounding areas, for example:
This additional data is used for analysis and statistical purposes (see further below).
Other Use of your Personal Data by the App
We may also use your personal data for the purposes of:
How we may use your information
We have set out below, in a table format, a description of all the ways we plan to use your personal data, and which of the legal bases we rely on to do so. We have also identified what our legitimate interests are where appropriate.
Note that we may process your personal data for more than one lawful ground depending on the specific purpose for which we are using your data. Please contact us if you need details about the specific legal ground we are relying on to process your personal data where more than one ground has been set out in the table below.
Disclosure of your data
We may share your information with any member of our group, our subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 1159 of the UK Companies Act 2006. We may also share your information with selected third parties including:
If you have consented to receiving email updates from Jamie’s Italian Limited, you agree that we may use your information to contact you by e-mail about offers, events, products, events or related services that you may find useful. If you do not wish to receive marketing communications from us, you can unsubscribe at any time by following the unsubscribe link in any marketing communications received from us, or by contacting us at email@example.com
We may also, if you have expressly consented, share your data with other reputable companies both within and outside the European Economic Area (“EEA”) for such marketing purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data.
Third party websites
The Site may, from time to time, contain links to and from the websites owned and/or controlled by third parties. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy notice of every website you visit.
Storage of your data
All information you provide to us is stored on our secure servers. Where we have given you (or where you have chosen) a password that enables you to access certain parts of our Site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.
Unfortunately, the transmission of information via the Internet is not completely secure. Although we will do our best to protect your personal information, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
Our full details are:
Jamie’s Italian Limited
Adam Connon (Data Protection Officer)
The Hub, 5 Sherwood Street, London W1F 7BW
You have the right to make a complaint at any time to the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk). We would, however, appreciate the chance to deal with your concerns before you approach the ICO so please contact us in the first instance.
Access to your data
The Data Protection Act 1998 gives you the right to access information held about you and, where necessary, to have it amended. Your right of access can be exercised in accordance with the Act. Any access request may be subject to a reasonable fee to meet our costs in providing you with details of the information we hold about you. To request access to your personal information, or if you are concerned that any of the information we hold on you is incorrect, please email us at firstname.lastname@example.org.
Changes to the privacy notice and your duty to inform us of changes
This version was last updated on 19 April 2018
The data protection law in the UK will change on 25 May 2018. Although this privacy notice sets out most of your rights under the new laws, we may not yet be able to respond to some of your requests (for example, a request for the transfer of your personal data) until May 2018 as we are still working towards getting our systems ready for some of these changes.
It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us.
To ensure your safety and for the prevention and detection of crime, CCTV is in operation during your visit to any of our Restaurants. CCTV is also used in our Restaurants in Gatwick Airport.
Please note if we are requested to provide CCTV images of you or any other personal information relating to you by police or any other government authority investigating suspected illegal activities, we are obliged do so.